| Frequently
Asked Questions |
| What
or Who is Consider It Done? |
We
are the premier Broome and Tioga County corporate/personal
errand/concierge company. We
provide the services which make your life easier by giving
you more time to do the things you enjoy. We
do the things you don't have the time or patience to do, while
helping you achieve balance in your life and/or career. |
| How
would you describe your business? |
I offer personal assistant and errand services to
busy individuals and small businesses. My
clients are people who want more quality time in their lives
and need someone to take care of lighter tasks. |
| What
types of services are offered by Consider It Done? |
My
services can be divided into 4 categories:
- Care
Services for individuals recuperating from surgery
or injury, new and expectant moms and seniors needing
assistance to maintain their independent lifestyle.
- Personal
Services for busy individuals needing assistance
with some of their tedious tasks so they can tend to more
important things. Examples of this are shopping, dry cleaning
pickup, waiting at your home for a delivery or repair
person, organizing, pickup lunch and bring to place of
employment.
-
Business Services,
in which my focus is on helping small businesses who have
a minimal need for administrative
assistance who can hire me as an independent contractor
and eliminate all the fees associated with hiring an employee.
-
Travel, meeting and party planning for
both personal and/or business. This can extend from small
to large tasks.
|
| What
are the benefits of an errand/concierge service such as Consider
It Done? |
We can help coordinate and organize all aspects of your life
by taking care of the details and taking the stress out of
your day. We
can shop, pay bills, plan dinner parties and book your vacation
while you are at work or enjoying your free time. We
can be home for deliveries and repairs when you can't be...We
are there whenever and wherever you need us to be. |
| How
much will it cost me? |
Our services are designed to be flexible to your needs and
your deadlines. Contact
us with your requests and we will create an estimate of our
fees and the time needed too. Our
#1 priority is meeting your needs and your expectations. Our
best rates come when you purchase weekly, monthly or annual
packages. |
| How
do I order these services? |
We can be reached by email
or by telephone at 607-237-3971. |
| Who
can use these services? |
Anyone that feels like they don't have enough hours in their
day to get everything done that's needed. Our services are
for everyone, from busy professionals to company owners wishing
to offer their employees excellent benefits, to new parents,
to caretakers of elderly family members, etc. etc. etc. In
a nutshell, we help anyone that wishes they had more time
or an extra helping hand |
| What
are your hours? |
We operate normal business hours from 8:00AM - 5:00PM, Monday
through Friday. However, we do realize that often times tasks
will need to be completed in the evenings or weekends and
we will do what is within our power to complete these tasks
and to respond to requests in a timely manner.
Errand requests outside of these hours will be accessed an
additional fee of $10.00 per hour. |
| What
does an errand service do? |
Errands...
those pesky little trips and jobs that clog up our 'To-Do'
Lists. Using an errand service means that someone else is
doing many of these things for you. Whether it's because
you don't have the time – or you would rather spend
it doing other things – you may find that using an
errand service is just what you needed!
|
| Who
might use an errand service? |
Lots of people! Busy individuals, professionals, new parents,
brides and grooms planning a wedding, small business owners,
seniors, caregivers, homebound, recent "move-ins",
and the list goes on! |
| How
can people benefit from your services? |
Seniors
can continue to enjoy independent living.
Small
business owners can do what they do best, running their
businesses, and not worry about administrative tasks. They
can actually go home in the evening and have dinner with
their families.
My motto
is "time is on your side". That is the single
greatest benefit from my services - the gift of time. I'll
sum it up by asking you a question - What would you do with
an extra hour or two this week?
Here is an example of what we can do for you: If you are
recuperating from surgery or injury, just had a baby, or
a senior needing assistance; we can provide prescription
pick up, grocery shopping, pet sitting, post office trip,
or any errand that needs to be done and you just cannot
get done! |
| Who
is your ideal customer? |
Anyone
who has ever said, "I wish there were more hours in
the day".
|
| Where
are you based? |
We
are a licensed, insured Southern Tier business, based in Tioga
County. We can go almost anywhere in the the Triple Cities
area. |
| What
are your rates? |
Rates
range between $15-$25 per hour, with a one hour minimum. The
cost of your purchases is additional. Please contact us for
a personalized quote. Click
here for the Teacher's Concierge special package. |
| Do
I have to hire you full-time? |
Of course not! You may need errands run once a week, once
a month, or just once in a while. Everyone's needs are unique.
|
| How
do we communicate? How do I get my lists to you? |
Phone,
e-mail, fax, or in-person
– however you're comfortable. Using grocery shopping
as an example, you give me a list – I buy what you need
– and deliver it to your home or office. Your groceries
and other items can be in your home, set up and waiting for
you. More details will be in our Service Agreement. |
| Do
you offer transportation services? |
Unfortunately
not, due to liability issues. |
| Can
you provide references? |
Absolutely! While I can't publish the information here for
privacy reasons, I encourage you to request names and numbers
of people who know me personally – and have used my
services! |
Other
Useful Information:
Payment: The fee for errand services can
either be estimated and pre-paid, or invoiced weekly. If invoicing
is requested, a refundable deposit is collected in advance.
For large purchases, however, pre-payment may still be requested.
The current method of payment is cash, check or money order
payable to Consider It Done. At
this time, credit cards are not accepted but may be through
PayPal in the future. You do not need a PayPal account to
use this service. |
Notice
/ Cancellations
A
24 hour notice is required for cancellations or a fee equal
to 1 hour of service will be assessed.
|
Satisfaction
Guarantee
We offer a satisfaction guarantee. If you are not happy with
the service you've received, please let us know within (7)
days. We will refund your service fee or offer (1) hour free. |
|
Right
to Refuse Service
Requests
that are unethical or illegal will be promptly denied. |
Rewards
for Referrals Program
We
value our clients and want to show our appreciation. When
you refer someone to Consider It Done
and they become a new client, you will receive a certificate
for a 20% discount on your next service or a free 1 hour service!
(Certificate will be issued after the new client’s first
paid service request or upon setting up a Client Services
Account) |
